Frequently Asked Questions

We recommend professional AC maintenance twice a year—once in spring before cooling season and once in fall. Regular servicing helps maintain efficiency, prevents breakdowns, and extends your system's lifespan.

Proper AC sizing depends on your home's square footage, ceiling height, insulation quality, and local climate conditions. Our HVAC professionals perform detailed load calculations to determine the right tonnage for optimal comfort and efficiency. Contact us for a free assessment.

With proper maintenance, most central air conditioners operate reliably for 10-15 years. Regular tune-ups, filter changes, and prompt repairs can help maximize your system's lifespan and performance.

Common causes include low refrigerant levels, a malfunctioning outdoor condenser, or thermostat issues. Our experienced technicians can quickly diagnose and resolve the problem to restore your home's comfort.

Regular maintenance, clean filters, proper thermostat settings (74-76°F in summer), and ensuring good airflow around your outdoor unit all help improve efficiency. Our team can provide personalized energy-saving recommendations during your service visit.

SEER (Seasonal Energy Efficiency Ratio) measures your AC's cooling output per unit of energy consumed. Higher SEER ratings (16-20+) mean lower operating costs and better environmental performance.

Batt insulation consists of pre-cut fiberglass or mineral wool sections that fit between wall studs, floor joists, and ceiling rafters. The poly vapor barrier controls moisture and air infiltration. This combination is ideal for new construction and renovation projects.

R-value requirements vary by region and application. In colder Maritime provinces, we typically recommend R-20+ for walls and R-40+ for attics. Our insulation specialists assess your specific needs and local building codes to recommend the optimal R-value.

While DIY installation is possible, proper installation requires attention to detail to avoid gaps, compression, and vapor barrier continuity. Professional installation ensures maximum performance and building code compliance.

Dense batt materials like mineral wool effectively reduce airborne noise transmission between rooms and from outside. Proper installation with continuous coverage provides both thermal and acoustic benefits for your home.

Fiberglass batts are cost-effective and widely available, while mineral wool offers superior fire resistance, soundproofing, and moisture resistance. Our team can help you choose the best material for your specific application and budget.

Quality batt insulation typically lasts 20-30 years when properly installed and protected from moisture. The poly vapor barrier should remain intact throughout this period to maintain effectiveness.

Blown-in insulation uses loose-fill materials like cellulose or fiberglass that are pneumatically installed into wall cavities, attics, and hard-to-reach spaces. It provides excellent coverage around obstacles and fills gaps that batt insulation might miss.

Blown-in insulation offers superior coverage and air sealing compared to batts, especially in existing homes. It conforms to irregular spaces and provides more consistent thermal performance.

The amount depends on your climate zone and desired R-value. In the Maritimes and BC, we typically recommend achieving R-40 to R-60 in attics. Our team calculates the exact coverage needed based on your attic area and current insulation levels.

Some settling is normal, particularly with cellulose insulation. Quality installation accounts for this by slightly over-filling to maintain the target R-value. We provide warranties on our installation work to ensure long-term performance.

Cellulose is made from recycled paper and offers excellent air sealing properties, while fiberglass provides consistent R-value and doesn't settle as much. Both are effective options, and our specialists help you choose based on your needs.

Most residential attic installations are completed in 2-4 hours, depending on the area size and access. Wall cavity installations may take longer but are typically finished in one day.

We offer comprehensive commercial HVAC solutions including system design, installation, maintenance, and emergency repairs for businesses across our 17 locations. Contact our commercial team for detailed information.

Yes, our certified commercial technicians have experience with various commercial and industrial HVAC systems throughout the Maritimes and British Columbia. Please contact our commercial division for a consultation.

We install and service rooftop units, chillers, boilers, VRF systems, and custom commercial solutions. Our commercial team designs systems tailored to your business needs and building requirements.

Yes, we provide comprehensive maintenance agreements for commercial clients to ensure optimal system performance and minimize downtime. Contact our commercial team to discuss customized maintenance plans.

We understand that HVAC failures can impact business operations. Our commercial emergency service team provides rapid response to minimize disruption to your business.

Yes, we provide commercial solar solutions for businesses looking to reduce energy costs and environmental impact. Our commercial solar team designs and installs systems tailored to your facility's energy needs.

We handle commercial solar projects of various scales, from small business rooftop installations to large ground-mount arrays. Contact our commercial solar specialists for specific information.

Commercial solar incentives vary by province and may include tax credits, rebates, and accelerated depreciation benefits. Our commercial team helps you maximize financial incentives for your solar investment.

Project timelines vary based on system size, site complexity, and permitting requirements. Our commercial solar team provides detailed project schedules during the consultation process.

Yes, we offer comprehensive maintenance and monitoring services to ensure optimal performance of your commercial solar investment.

A ducted central heat pump uses your home's existing ductwork to provide both heating and cooling throughout your entire house. It's an energy-efficient alternative to traditional furnace and air conditioning combinations.

Yes, a properly sized central heat pump can completely replace both your furnace and AC unit, providing year-round comfort with a single, efficient system. Our HVAC specialists assess your home's needs to recommend the right solution.

Modern cold-climate heat pumps maintain efficient operation even in sub-zero temperatures common in our Atlantic provinces. Advanced technology allows these systems to provide reliable heating while significantly reducing energy costs.

Savings vary based on your current heating system, home size, and energy usage patterns. Many homeowners see 30-50% reductions in heating and cooling costs. We provide personalized energy savings estimates during our free consultation.

Central heat pumps need regular filter changes, annual professional tune-ups, and keeping the outdoor unit clear of debris. Our maintenance plans ensure optimal performance and extend system life across all seasons.

With proper maintenance, quality central heat pumps typically operate reliably for 15-20 years. Regular professional service helps maximize lifespan and maintain efficiency throughout the system's life.

We install standby generators that automatically provide backup power during outages, ensuring your home's essential systems continue operating. Our generator solutions are particularly valuable given the weather challenges common across our Maritime and BC service areas.

Generator sizing depends on which appliances and systems you want to power during an outage. Our specialists assess your electrical panel and priority loads to recommend the right capacity for your needs and budget.

Yes, standby generators need periodic maintenance including oil changes, filter replacements, and system testing to ensure reliable operation when needed. We offer comprehensive maintenance plans to keep your generator ready for any power outage.

Most residential standby generator installations are completed in one day, though site preparation and electrical work may extend the timeline. Our installation team provides accurate scheduling during your consultation.

We install natural gas and propane-powered generators, depending on your property's utility connections and preferences. Our team helps you choose the most practical and cost-effective fuel option for your location.

Yes, generator installations typically require electrical and building permits. Our certified installers handle all permitting requirements and ensure code-compliant installation throughout our service regions.

Geothermal heat pumps use the earth's stable underground temperature to provide highly efficient heating and cooling. They circulate fluid through buried loops to exchange heat with the ground, offering exceptional efficiency and environmental benefits.

Yes, geothermal systems are excellent for our Atlantic provinces because ground temperatures remain stable year-round regardless of surface weather conditions. They provide consistent, efficient heating even during harsh Maritime winters.

Geothermal systems use ground temperature (which stays constant) while air-source systems use outdoor air temperature (which varies). This makes geothermal more efficient and consistent, though installation costs are higher due to ground loop requirements.

Space requirements depend on loop type—horizontal loops need larger yard areas while vertical loops require less surface space but deeper drilling. Our geothermal specialists assess your property to determine the best configuration.

Geothermal systems typically provide 40-60% energy savings compared to conventional heating and cooling systems. While initial investment is higher, most homeowners recover costs through energy savings over 5-10 years.

The indoor components typically last 20-25 years, while the underground loops can last 50+ years. This exceptional longevity makes geothermal an excellent long-term investment for your home's comfort and efficiency.

Heat pumps provide both heating and cooling in one system, while traditional AC units only cool and require separate heating equipment. Heat pumps are more versatile and energy-efficient, making them ideal for our varied climates.

Modern heat pumps are designed to provide reliable heating even in cold climates. Advanced cold-climate models maintain efficiency well below freezing, making them excellent alternatives to traditional heating systems.

Heat pumps can achieve 300-400% efficiency by moving heat rather than generating it, significantly outperforming traditional heating methods. This translates to substantial energy savings and reduced environmental impact.

Heat pumps need regular filter changes, annual professional tune-ups, and keeping outdoor units clear of debris and snow. Our maintenance plans ensure optimal performance and longevity across all seasons.

The choice depends on your home's existing ductwork, heating needs, and budget. Our HVAC specialists evaluate your specific situation to recommend whether ducted central, mini-split, or other heat pump configurations work best.

Quality heat pumps typically last 15-20 years with proper maintenance. Regular professional service and prompt repairs help maximize system life and maintain peak efficiency.

We provide comprehensive indoor air quality solutions including air purifiers, UV lights, humidity control systems, and ventilation improvements. These systems work with your HVAC to create healthier indoor environments.

Common signs include persistent odors, excessive dust, humidity problems, or respiratory irritation. Our indoor air quality specialists can assess your home's air quality and recommend targeted solutions for your specific concerns.

Air purifiers filter particles like dust, pollen, and allergens from your air, while UV lights neutralize biological contaminants like bacteria, viruses, and mold. Many homeowners benefit from combining both technologies.

Yes, properly selected air quality systems can significantly reduce airborne allergens like pollen, dust mites, and pet dander. Our specialists help choose solutions targeted to your specific allergy triggers and sensitivities.

Maintenance varies by system type—filters typically need replacement every 3-12 months, while UV lights need annual bulb replacement. Our maintenance plans ensure your air quality systems continue operating effectively.

Yes, indoor air quality improvements are increasingly valued by homebuyers, particularly those with health concerns or allergies. These systems also contribute to overall home comfort and HVAC system efficiency.

We install various insulation types including batt, blown-in, and spray foam insulation to meet different needs and budgets. Our insulation specialists serve homeowners with solutions tailored to each region's climate requirements.

Signs include uneven temperatures, high energy bills, ice dams, or drafts. Our insulation experts provide free assessments to evaluate your current insulation levels and recommend improvements for better comfort and efficiency.

R-value requirements vary by climate zone and application. In colder service areas, we typically recommend R-20+ for walls and R-40+ for attics. Our team ensures your insulation meets local building codes and energy efficiency standards.

Yes, proper insulation can reduce heating and cooling costs by 10-50% depending on your current insulation levels. Most homeowners see significant savings that help offset the installation investment over time.

Priority areas include attics, exterior walls, basements, and crawl spaces. Our insulation specialists assess your home to identify the most cost-effective improvements for maximum energy savings and comfort.

Most residential insulation projects are completed in 1-2 days, depending on the areas being insulated and access requirements. Our efficient installation process minimizes disruption to your daily routine.

Our membership plans provide priority service, discounted maintenance, and exclusive benefits for HVAC, insulation, and energy systems. Members enjoy peace of mind knowing their home comfort systems receive regular professional attention.

Membership benefits typically include annual system tune-ups, priority scheduling, discounted repairs, and extended warranties. Specific benefits vary by plan level, and we offer options tailored to different system types.

Membership plan pricing varies based on the systems covered and service level selected. Most plans pay for themselves through included maintenance and member discounts. Contact us for current pricing and plan options.

Yes, our membership plans are honored at all 17 Greenfoot locations across the Maritimes and British Columbia. This provides convenient service whether you're at your primary residence or vacation property.

Members receive priority scheduling for emergency service calls, ensuring faster response times when you need help most. This priority access is particularly valuable during peak seasons and severe weather events.

You can enroll in a membership plan during any service visit, or contact any of our locations directly. Our team will help you choose the plan that best fits your home's systems and your service preferences.

Mini-split heat pumps are ductless systems with an outdoor unit connected to one or more indoor wall-mounted units. They provide efficient heating and cooling for individual rooms or zones, making them perfect for homes without existing ductwork.

Yes, modern cold-climate mini-splits maintain excellent heating performance even in the harsh winters common across our Atlantic provinces. They're increasingly popular as primary heating sources due to their efficiency and reliability.

Most residential systems can connect 2-8 indoor units to a single outdoor unit, depending on the system capacity and individual room requirements. Our specialists design multi-zone systems to meet your home's specific comfort needs.

Mini-splits can serve as primary heating and cooling systems for many homes, particularly those with good insulation. Our HVAC experts assess your home's heating load to determine if mini-splits can meet your complete comfort needs.

Mini-splits need regular filter cleaning (monthly during heavy use), annual professional maintenance, and keeping outdoor units clear of debris. Their simple design makes them relatively low-maintenance compared to traditional HVAC systems.

Modern mini-splits operate very quietly, with indoor units typically producing less noise than a whisper. This makes them ideal for bedrooms, home offices, and other spaces where noise levels matter.

Peak Thermostats are smart thermostats that automatically adjust your heating and cooling during peak energy demand periods, helping reduce strain on the electrical grid while lowering your energy costs.

Savings vary based on your energy usage patterns and local utility programs, but participants typically see reductions in their electricity bills through demand response incentives and improved energy efficiency.

Peak Thermostats make minimal adjustments (typically 2-4 degrees) during peak demand periods, and most homeowners don't notice the difference. You maintain full control and can override adjustments if needed.

Most modern heating and cooling systems are compatible with smart thermostats, including heat pumps, furnaces, and air conditioners. Our technicians verify compatibility and ensure proper installation.

Yes, Peak Thermostats include smartphone apps that allow remote temperature control, scheduling, and monitoring of your home's energy usage. This convenience helps you optimize comfort and efficiency.

Peak Thermostats continue operating your HVAC system normally even without internet connectivity. They store your programmed schedules locally and resume smart features once connectivity is restored.

Remote monitoring uses connected sensors and smart technology to track your HVAC system's performance, energy usage, and maintenance needs in real-time. This proactive approach helps prevent breakdowns and optimize efficiency.

By continuously tracking system performance, remote monitoring can detect developing issues before they cause complete failures. This early warning system allows our technicians to address problems proactively.

Remote monitoring typically provides real-time data on system operation, energy consumption, indoor temperature and humidity, filter status, and maintenance alerts to help you understand and optimize your home's systems.

Many remote monitoring solutions can be retrofitted to existing systems using add-on sensors and controllers. Our technicians assess your current equipment to determine the best monitoring options.

Remote monitoring costs vary based on system complexity and monitoring features selected. Many homeowners find the service pays for itself through prevented repairs and improved efficiency.

Yes, detailed system performance data from remote monitoring can support warranty claims by providing documented evidence of proper operation and maintenance when dealing with manufacturers.

Service Yeti is our comprehensive service and maintenance division providing regular tune-ups, repairs, and emergency service for all your home comfort systems across our 17 locations in the Maritimes and British Columbia.

We recommend professional maintenance twice yearly—spring for cooling systems and fall for heating systems. Regular maintenance prevents breakdowns, maintains efficiency, and extends equipment life.

Our comprehensive maintenance includes system inspection, cleaning, lubrication, filter replacement, performance testing, and safety checks. We also provide recommendations for improvements and alert you to developing issues.

Yes, Service Yeti provides emergency service for urgent HVAC issues that affect your home's safety or comfort. We understand that system failures don't wait for convenient times.

We service all major HVAC brands and system types including furnaces, heat pumps, air conditioners, boilers, ductwork, and indoor air quality equipment for both residential and light commercial systems.

You can schedule service through any of our 17 locations, online, or by phone. For emergencies, our dispatch team prioritizes calls based on safety and comfort needs, with members receiving priority scheduling.

Yes, solar panels work effectively in our service areas despite varying weather conditions. Modern solar technology performs well in diverse climates, and many homeowners successfully generate significant portions of their electricity needs with solar systems.

Solar savings depend on your current electricity usage, system size, local utility rates, and available incentives. Many homeowners see 50-90% reductions in their electricity bills, with systems typically paying for themselves within 8-12 years.

System sizing depends on your annual electricity consumption, roof space, and energy goals. Our solar specialists analyze your utility bills and assess your property to recommend the optimal system size for your needs and budget.

Solar incentives vary by province and may include tax credits, rebates, and net metering programs. Our team stays current on available incentives and helps you maximize financial benefits for your solar investment.

Solar panels require minimal maintenance—primarily occasional cleaning and annual inspections. Our maintenance services ensure optimal performance and help identify any issues early to protect your solar investment.

Quality solar panels typically last 25-30 years with minimal performance degradation. Most manufacturers provide 20-25 year performance warranties, and we offer installation warranties to ensure your system operates as designed.

We provide comprehensive soundproofing solutions including specialized insulation materials, acoustic barriers, and sound-dampening techniques for walls, ceilings, and floors to create quieter, more comfortable living spaces.

Yes, dense insulation materials like mineral wool and cellulose effectively reduce airborne noise transmission between rooms and from outside sources. Proper installation techniques maximize both thermal and acoustic performance.

Soundproofing blocks sound transmission between spaces, while sound absorption reduces echo and reverberation within a room. Our specialists help determine which approach best addresses your specific noise concerns.

Soundproofing can significantly reduce outside noise from traffic, neighbors, or environmental sources. The effectiveness depends on the noise type, frequency, and construction methods used.

Yes, many soundproofing solutions can be retrofitted to existing homes, though some methods are more invasive than others. Our team evaluates your home to recommend the most practical and cost-effective approaches.

Soundproofing costs vary widely based on the area size, materials selected, and installation complexity. We provide detailed estimates after assessing your specific needs and desired noise reduction levels.

Closed-cell spray foam acts as a vapor barrier and doesn't absorb water, making it resistant to mold growth. By sealing air leaks and preventing moisture infiltration, spray foam significantly reduces the conditions that allow mold to develop.

Spray foam can be applied to attics, walls (both interior and exterior), crawl spaces, basements, rim joists, around windows and doors, and in cathedral ceilings. It's versatile enough to insulate almost any area of your home.

For safety and optimal curing, we recommend staying away from your home for 24 hours after spray foam application. You can safely return the following morning between 8:00 AM and 10:00 AM.

Open-cell spray foam is lighter, more flexible, and excellent for soundproofing—ideal for interior walls. Closed-cell spray foam is denser, provides a higher R-value per inch, acts as a vapor barrier, and adds structural rigidity—perfect for exterior applications and basements.

Spray foam insulation is extremely durable and can last the lifetime of your home—typically 80+ years. Unlike traditional insulation that can settle, compress, or degrade over time, spray foam maintains its insulating properties and structural integrity for decades.

Yes! Spray foam is excellent at reducing noise transmission. Open-cell spray foam, in particular, is highly effective at absorbing sound waves, making it ideal for walls between rooms, home theaters, or reducing outside noise.

Yes, spray foam insulation typically pays for itself within 5-7 years through energy savings. Homeowners often see 30-50% reduction in heating and cooling costs. Additionally, it adds structural strength to your home and can increase property value.

Spray foam insulation is a high-performance insulating material that expands upon application, creating an airtight seal that prevents heat loss and air infiltration. It's applied as a liquid that quickly expands to fill gaps, cracks, and cavities in walls, attics, and other areas.

Spray foam insulation expands to fill cavities and create an air-tight seal, providing superior insulation and air sealing in one application. It's particularly effective in Maritime and BC climates where air sealing is crucial for energy efficiency.

Open-cell foam is less dense and vapor-permeable, ideal for interior applications, while closed-cell foam is denser, provides higher R-value per inch, and acts as a vapor barrier. Our specialists help you choose the right type for your application.

Spray foam's superior air sealing properties often provide better long-term value than traditional insulation, especially in challenging climates. The energy savings and improved comfort typically justify the higher initial investment.

Closed-cell spray foam acts as both insulation and vapor barrier, helping control moisture infiltration. Proper installation can reduce condensation issues and improve overall building envelope performance in humid Maritime climates.

Quality spray foam insulation can last the lifetime of your home when properly installed. It doesn't settle, sag, or lose R-value over time like some traditional insulation materials, making it an excellent long-term investment.

Yes, when properly installed by certified professionals, spray foam insulation is safe for residential use. We follow all manufacturer guidelines and safety protocols to ensure proper curing and indoor air quality after installation.

An HRV (Heat Recovery Ventilator) or ERV (Energy Recovery Ventilator) is a ventilation system that exchanges stale indoor air with fresh outdoor air while recovering heat energy. HRVs are ideal for colder climates while ERVs also manage humidity.

Modern homes are built to be airtight for energy efficiency, which can trap pollutants, moisture, and CO2 indoors. Mechanical ventilation ensures consistent fresh air exchange while recovering up to 80% of the heat energy from exhausted air.

HRVs transfer heat between incoming and outgoing air streams, ideal for cold dry climates. ERVs also transfer moisture, making them better for humid climates or homes with humidity control needs. Our specialists recommend the right system for your situation.

HRV/ERV filters should be inspected monthly and cleaned or replaced every 3-6 months, depending on your environment. Regular filter maintenance ensures optimal air quality and system efficiency.

Yes, proper ventilation removes excess moisture from indoor air, significantly reducing condensation on windows and other surfaces. This helps prevent mold growth and protects your home's structure.

HRV/ERV systems are designed for energy efficiency, typically costing only $5-15 per month to operate while providing continuous fresh air. The heat recovery feature minimizes heating/cooling energy losses.

We install and service various water heater types including conventional tank, tankless, heat pump, and hybrid water heaters. Our specialists help homeowners choose the most efficient and cost-effective solution for their hot water needs.

The choice depends on your hot water usage patterns, available space, and budget. Tankless units provide endless hot water and save space but have higher upfront costs, while tank units cost less initially but may have higher operating costs.

Traditional tank water heaters typically last 8-12 years, while tankless units can last 15-20 years with proper maintenance. Regular maintenance and water quality affect lifespan significantly.

Heat pump water heaters use heat pump technology to efficiently heat water, using 2-3 times less electricity than conventional electric water heaters. They're an excellent choice for energy-conscious homeowners.

Annual maintenance including tank flushing, anode rod inspection, and safety valve testing helps extend water heater life and maintain efficiency. Our service plans include comprehensive water heater maintenance.

Yes, we understand that hot water failures are urgent. Our service team responds quickly to restore your hot water supply across all our service areas.